We are based in London but do work with manufactures worldwide. Products can take 10 to 20 business days from date of shipping confirmation. 

Some stock will be available on faster shipping, please look at product information for more details. 

Please do not hesitate to contact us at sales@habeshagems.com if you have any question regarding any of our products and delivery information. 

Thanks for purchasing our products at HabeshaGems.

In order to be eligible for a refund, you have to return the product within 14 days of your purchase. The product must be in the same condition that you receive it and undamaged in any way, for health and safety reasons we are unable to refund worn items.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team.